Customer certification scales with video
Let your best customers prove they know your product
Let’s face it: a customer who’s genuinely expert in your product looks the same on paper as one who barely uses it.
uQualio turns your product training into a certification path, with quizzes, badges, and certificates customers can show off. No studio required.
increase in certified customers
time from upload to certification course
reduction in training cost
certificates issued & tracked
Companies certifying customers with uQualio
Your most expert customer and your newest one look identical on paper
Without a way to prove competence, expertise is invisible, to you, and to the customer who earned it.
You might need a customer certification program if you have:
No Way to Recognize Expertise
Power users who deeply understand your product have no way to show it, to you or to their own peers
Compliance or Audit Requirements
Some industries need documented proof that a customer or partner was actually trained and understood the material.
Low Motivation to Finish Training
Without a credential at the end, customers often don’t finish training programs they start.
How uQualio's certification platform works
Go from product training to a certified customer in four steps
01
Record it once
Upload the product training your certification will be based on, or record it fresh. No studio needed.
02
uQualio turns it into a course
uQualio automatically transcribes the video, breaks it into short chapters, writes quiz questions with a pass threshold, and translates the whole thing into 30+ languages.
03
Invite customers to certify
Send invites to customers ready to pursue certification. Track progress by individual or cohort.
04
Award the credential
Automatically issue a branded certificate on completion, with an expiration date if re-certification is required.
Go from product training to a certified customer in four steps
How uQualio's certification platform works
04
Award the credential
Automatically issue a branded certificate on completion, with an expiration date if re-certification is required.
Customer story
Cyberjuice gets customers audit-ready for ISO 27001 with badges and certificates
Cyberjuice needed to guide startup and SME customers through ISO 27001 cybersecurity certification without building their own video training from scratch.
Why companies choose uQualio for product adoption
Built to make expertise visible
Real Pass/Fail Assessment
Quizzes with a pass threshold confirm a customer actually knows the material before they’re certified.
Branded Certificates
Certificates carry your branding, not a generic template, reinforcing your product’s credibility.
Expiring Credentials
Set certificates to expire, so re-certification can be sent if relevant when standards or products change
Motivates Completion
A credential at the end gives customers a real reason to finish, not just start, a training program.
Get started
Get your first certification course live this week.
Record one video today and watch it turn into a certification path your customers can complete. You could be live in 10 minutes.
✓ Free trial ✓ Live this week ✓ Cancel anytime
FAQ for customer certification
- What is a customer certification program?
A customer certification program lets customers complete structured training and quizzes to earn a badge or certificate proving their competence with your product. uQualio automates the training, assessment, and certificate issuance in one platform.
- Can certificates expire, requiring re-certification?
Yes. Certificates can carry an expiration date, so customers can be prompted to re-certify when it lapses, useful for compliance-sensitive products or fast-changing features.
- Do we need IT to set this up?
No. Upload or record your existing product training, and uQualio automatically transcribes it, drafts quiz questions, and organizes it into a certification path. Most teams launch their first program in under an hour.
- Is this different from general product adoption training?
Yes. Product adoption training helps customers use more features. Certification is a formal credential proving they’ve mastered specific material, with a pass/fail assessment and a certificate at the end.
- Can customers share their certificate publicly?
Yes, certificates can be shared by link, email, on social media, or downloaded as proof of completion, useful for customers who want to showcase their expertise professionally.
- What does it cost?
Plans start at $19.99 per month, based on active users. A 14-day free trial is available.
- How is this different from a badge system in a community platform?
Community badges typically reward engagement (posting, logging in). uQualio certificates are tied to actual assessed knowledge, a quiz with a pass threshold, not just participation.