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Background
Interview with Peter Ashley, Vice President, Business Development at Applied Information.
Applied Information is a leading developer of connected, intelligent transportation system (ITS) solutions designed to improve safety, reliability, and mobility. Applied Information’s Glance Smart City Supervisory System™ platform allows cities to manage all their traffic and ITS assets on one web-based application. This includes 5 key areas: Traffic Intersections, School Beacons, Parking Guidance System, Mobile Vehicle Assets, and ITS devices.
The Challenge
Applied information had two major software and hardware training requirements: first, to train the distribution on how to use and get support for its products, and second, to sell its products and showcase their features.
The company had really fantastic manuals, but no one wants to read them. The reason is simple: people usually see text-heavy manuals as a chore. Applied Information wanted to take advantage of the fact that we live in the day and age of video and information, which allows anyone to look for any topic they want to know about and get a bit more knowledgeable in no time.
Therefore, the company started searching for a fully video-based eLearning platform as it needed short, bite-sized videos for software training and tech support purposes – somewhat like YouTube videos, but on a private platform.
The company had two major concerns: data security and control and therefore the need for a private video platform. Applied Information wants to be sure that its data is not shared with any third party, and that no ads from its competitor show up at the beginning of its training video.
The Solution
uQualio perfectly meets the computer hardware and software training requirements of Applied Information as it allows the company to “convert” its user manuals into video-based self-support courses. Moreover, with uQualio, Applied Information now has full control over the flow of information, which means that the company can tailor the software and computer hardware training courses to its needs, enabling them to convey knowledge and expertise in their eLearning.
The Result
Applied Information now compiles its text-based user manuals into video-based courses. The company then uploads these short, bite-size videos topics for training, and shares its content through the uQualio eLearning platform effortlessly.
Applied Information has added uQualio as their “Help” button in the ‘Glance’ system, to get easy access to all their “Help” videos to know how feature works. They have introduced all of Applied Information customers to the system in “Introduction to Applied Information Video Help.”
What Applied Information Thinks About uQualio?
Peter thinks that uQualio is the only real video-based platform. It is one of a kind and exactly what his company needs.
