Customer onboarding software that scales
Scale customer value without growing headcount
Turn the recording of the onboarding session your team runs every week into an engaging and professional video course in five minutes.
Tracked, certified, and live later today.
faster customer onboarding
from upload to training course
training cost
Control over proprietary info
SaaS teams increasing adoption, retention and upsells with uQualio
Why manual customer onboarding doesn't scale
Every new customer waits for an implementation slot while your team runs the same onboarding for the hundredth time. And the invoice sits there until they’re finally live.
Onboarding backlog
New logos land faster than you can hire implementation people. Onboarding turns into the bottleneck on your growth.
Constant Repetition
Your team runs the same onboarding dozens of times a year. Skilled people spend the week teaching the basics instead of solving the hard problems.
Slow Time-to-Cash
You can’t invoice until the customer is live. Every extra week of onboarding is another week of revenue you’ve already earned but can’t book.
How uQualio's customer training platform works
Start building customer advocates in four easy steps
How uQualio's customer training platform works
Start building customer advocates in four easy steps
01
Record it once
Upload an onboarding session you already have, or record this week’s upcoming one. No need for a studio or a script.
02
uQualio turns it into a course
uQualio automatically transcribes the video, breaks it into short chapters, writes quiz questions, and translates the whole thing into 30+ languages. Then you review and press publish.
03
Invite your customers
Add a QR code on your product. Or send invites to customers with the click of a button.
Separate invites by cohort for detailed reporting.
04
Track customers progress
Monitor the progress of each cohort, send reminders, and automatically award certificates upon completion.
Customer story
DoraTMS shortened customer onboarding from weeks to 'day one'
DoraTMS chose uQualio to streamline customer onboarding. Instead of spending time coordinating training sessions, they now send an onboarding link together with the invoice, allowing customers to get started immediately while accelerating invoicing and implementation.
Why customer success teams choose uQualio as their customer education platform
Grow onboarding, adoption and growth
Scale without headcount
One course onboards ten customers or ten thousand. Add new logos without adding implementation headcount.
Build customer advocacy
Self-sufficient customers are happy customers. uQualio ensures they hit the ground running and maximize the value of your offering.
Pay only for active customers
Only users who have taken a course this month count towards your plan limit. No more paying for inactive users!
Affordable pricing
Predictable pricing on plans tailored to small teams, starting at just $19.99 per month!
Get started
Get your first customer onboarding course live this week.
Upload a video today and watch it turn into a course your customers can take.
You could be live 5 minutes from now!
✓ Free trial ✓ Live this week ✓ Cancel anytime
Questions customer success leaders ask
- What is uQualio?
uQualio is a customer onboarding platform that turns the onboarding your services team repeats into a self-serve, trackable, certified course. You record onboarding once, and every new customer self-serves it the day they sign instead of waiting for an implementation call.
- Is our training too bespoke to productize?
Most of it isn’t. Around 70% of onboarding is the same every time, and that’s the part you turn into a course. Your people stay on the bespoke 30%, where they’re worth their salary. Start with your single most-repeated session and go from there.
- Do we need IT to set it up?
No. A customer success manager can record a video and have a branded course live the same afternoon. There’s no integration project and no ticket to file. Most people get their first course up within a week.
- Is our proprietary product content secure?
Yes. You can keep courses private, decide exactly which partners see them, and pull back access or certificates any time. Your sensitive material stays with the people you trust.
- How do you train customers in different countries and languages?
Record the course once and uQualio auto-translates the video, quiz and certificate into 30+ languages, picked per viewer. Fremco trains 70+ companies worldwide this way, each in their own language, with no regional travel.
- What does it cost?
It’s $2 per active partner a month, plus a $20 monthly base. You only pay for the partners who are training right now. It’s month to month, so there’s no annual contract to sign.
- How is this different from an LMS like Moodle or Docebo?
Those are built to train your own employees, and they usually need IT, a setup budget, and an L&D team to run them. uQualio works the other way around. You set it up yourself, it’s built for people outside your company, and you’re live in days. You also only pay for who’s actually training.