Customer Service Employee Training

Create Your Own Customer Service Employee Training Program and Increase Customer Satisfaction!

While using uQualio Video4Learning as customer service employee training platform, you can easily train your customer service & support teams anywhere in the world.

From customer service procedures to product software training, create your own customized video courses to streamline processes within your organization.

Transform your customer service training by making it easy to organize, coordinate, and communicate.

Consolidate your customer service training on one platform, ensuring seamless communication.

No credit card needed. No code. No hassle. All devices

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Why Customer Service Employee Training with uQualio Video4Learning?

Apart from being the most affordable video eLearning platform on the market, uQualio is designed to make it easy to start making your own video training program for employees, sales partners, or other members of your service or support staff.

With uQualio, it is super easy to get started and you are never stuck with us.

You can make your courses simple or use our advanced settings to share different sales courses or channels with different user groups. And if you need us, you can always get personal support via a video call.

uQualio allows you to customize your channels 100% to your brand identity and if you wish, you can implement them into any existing platform of yours.

Your users can re-visit your courses at any time, and with our bite-sizing tool, you can turn any video into bite-sized microlearning modules.

Your customer service agents can train anytime and anywhere. With 24/7 training for your support teams, they have the right information and procedures at all times to ensure that customers have the necessary information.

This maximizes customer satisfaction!

Traction and Communication

Track development by creating your own dashboards to track employee progress. With custom dashboards, you are easily able to see how far employees are in their customer support training.

Easily send reminders, emails, and text messages from within the platform for seamless communication.

Reduce your training costs by reducing travel, venue, and instructor-led courses.

With uQualio all your customer support training is located in one place for easy accessibility. This ensures seamless communication and training.

With uQualio, you can also:

Share confidential product knowledge and files
Spend less time and resources on continues learning
Share giant projects, new product lines or sales strategies in an 'edible' way
Monitor user activity and test-scores
Impress stakeholders and vendors with modern video learning
Keep all your partners updated world wide 24/7

Pricing

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Transform Customer Service Employee Training with the uQualio Video Training Platform

User-Friendly Platform

Make learning easy and inviting for your employees, with an easy-to-navigate platform that is actually fun to use.

We Speak Your Language

Located globally? Not a problem. Add captions to the videos and switch the user interface settings to the language they feel comfortable with.

Engage Learning with Gamification

Engage employees by making gamification a part of your training. Use quiz, badges, and certifications to make learning fun.

Available on All Devices

Make it easy for your customer service employee training to be accessable anytime and anywhere. Log in from any device or browser and complete courses.

White-Label Customization

Customize the look and feel of your platform so it represents your brand, culture, and organizational identity.

Standardize Training

You build the channel and the content that you want available to your users. Keep your training consistent across your organization, while making sure everyone is getting and understanding the same information.

Target Different Users on the Same Platform

With uQualio you can create courses and share them in one or multiple channels targeted at different users, whether they be customers, partners, or employees with different access rights.

Communication

Communicate in the platform. You can send bulk emails and text messages or communicate with users individually.

Customer Service Employee Training Reporting

Track and measure your employees’ progress across the board with our customizable reporting tool. Get the information you need easily.

Lower Training Costs

Lower your training costs by being able to eliminate travel, venues, and instructor-led courses. Bringing your training online allows employees to train at will and for courses to be updated when needed.

Save Time on Training

Help employees train online, on-demand, and at their own pace. Ensure maximum knowledge retention and understanding by implementing quizzes and tests.