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Digi Rehab End User Training

End-User Training

DigiRehab is a unique digital exercise tool aimed at elderly citizens who require homecare assistance. The intelligent and personalized exercise programs increase the citizens’ self-reliance and reduce their need for homecare.

To train both the municipalities’ social and health care assistants, and senior citizens, DigiRehab uses uQualio.

uQualio Video Training Platform for End-User Training
Martin Sattrup Christensen Chairman Digi Rehab uQualio collaboration

“uQualio is perfect for 5-minute training, making it easier to organize, communicate, and administrate it. Unlike the usual HR “monster” tools for training employees, it is simple and result oriented. uQualio has helped us sustain a high-quality operation at a very low cost.”

Denmark flag

Martin Sattrup Christensen

(Chairman of DigiRehab A/S)

Background

Interview with Buster Skyum, IT & Development Consultant at DigiRehab A/S.

The Challenge

The customers of DigiRehab are the municipalities homecare departments. DigiRehab helps them with training programs for the caretakers to assist seniors with their app for training.

The social and health care assistants need to know why the seniors need to train at home, and how to use the app to support them. Sadly, they often lack IT skills and work under strict timelines. That’s why DigiRehab started looking for an efficient way of teaching them those skills fast, so that they could solely focus on providing care and other important tasks.

DigiRehab wanted a solution, where the courses can easily be distributed to different customers on their own channels and the courses can be personalized to match the customers’ needs. They also wanted a European-based training solutions provider to ensure complete GDPR compliance.

The Solution

The DigiRehab’s chairman Martin Sattrup Christensen heard about the uQualio end user training platform and decided to try it out, and found that it was NOT like the usual “HR-monster” eLearning tool. It is really operational, simple, and result oriented.

For DigiRehab, uQualio has made the entire training process – from delivering the courses to reaching the end-users – extremely seamless. It serves as a strong platform for DigiRehab’s customers to educate their employees in the field of health care.

With the uQualio video eLearning platform, it is no longer necessary to visit all municipalities for training. The video-based training platform makes it easy and efficient to take courses, since people can take the courses (and even revisit them) as per their convenience. Moreover, when new employees join, they too can simply take the course and revisit them as and when needed.

The Result

Currently, DigiRehab has a specific Channel on uQualio for each municipal district, where courses can be distributed easily, which is helpful for the practitioners. uQualio helps DigiRehab put things into a simple system, which works even in a complicated industry like health care, where you need to know the laws or requirements for each district. The DigiRehab’s subsidiary in Germany is also using uQualio for end-user training of senior citizens so they can get a discount on their health insurance, and it is important for the company to use the same service across borders.

Digi Rehab and uQualio end user training management system

What DigiRehab Thinks About uQualio?

Buster likes the uQualio mobile learning platform uQualio because of its ease-of-use and flexibility and their ability to add features that they need. He adds that the support and help one gets from uQualio is first-rate. According to him, the opportunities that come with the uQualio platform, together with the fact that uQualio works well with other platforms, make lives easier for everyone.  

Here is what Buster says: 

Q: What led your company to eTraining, and more specifically uQualio?

“Our customers are the municipalities home care departments where we help make training programs for seniors in an app. The social and health care assistants need to know why the seniors need to train at home, and how to use the app to support them. The reality is that they often lack IT skills. They also work under strict timelines. That’s why we needed an efficient way of teaching them those skills, and it had to happen fast, so they can focus their effort on care, on their important tasks.”

Q: Why did you choose uQualio for your needs?

“Well, our chairman of the board heard about the uQualio, and we decided to try it out. We have stuck with the uQualio video4learning solution because of its ease-of-use and flexibility and their ability to add features that we need. Our subsidiary in Germany also uses the service. It was important for us to use the same service across borders, and that the provider is European, due to GDPR compliance. Very important was also, that the courses can be distributed to different customers on their own channels and personalized to match the customers need. So all is in our own branded space where no one has to leave the platform. That way we make sure everything is aligned, which is crucial in our profession.”

Q: What is the benefit of choosing uQualio?

“The process is very seamless, from delivering the courses to reaching the end users. It’s a strong video learning platform for our customers to educate their employees in the healthcare profession. End-user training on the uQualio eLearning platform makes it unnecessary to visit all municipalities for training, and it makes it both easy to take courses and efficient as people can take the courses when it suits them and revisit them when it suits them. And when new employees are added they just take the course when it suits them and refresh the course when it suits them.”

Q: What is your favorite thing about uQualio?

“Well, we have a channel for each municipal district, where end-user training courses can be distributed easily which is helpful for our users. It helps put things into a simple system that works even in a complicated industry where you need to know the laws or requirements for each district.”

Q: Would you recommend uQualio?

“The support and help you get from the uQualio end-user training platform is first-rate, so I would recommend uQualio video4learning because of that, not to mention the opportunities that come with the platform. The fact that the service plays well with other platforms is also something that makes our lives easier.”

DigiRehab Training System uQualio client
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Learn more about DigiRehab Training System

rehab

Organization
DigiRehab

Type
For profit

Location
Denmark

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