March 28, 2022
When using uQualio as customer service employee training platform you can easily train your customer service & support teams anywhere in the world.
From customer service procedures to product software training, create your own customized courses to streamline processes within your organization.
Transform your customer service training by making it easy to organize, coordinate, and communicate.
Consolidate your customer service training on one platform, ensuring seamless communication.
Accept from being the most affordable video learning platform on the market, UQualio is designed to make it easy to start making your own video training program for employees, sales partners, or other members of your service or support staff.
With UQualio it is super easy to get started and you are never stuck with us.
You can make your courses simple or use our advanced settings to share different sales courses or channels with different user groups. And if you need us, you can always get personal support via a video call.
uQualio allows you to customize your channels 100% to your brand identity and if you wish, you can implement them into any existing platform of yours.
Your users can re-visit your courses at any time, and with our bite-sizing tool, you can turn any video into bite-sized learning courses.
Your customer service agents can train anytime and anywhere. With 24/7 training for your support teams, they have the right information and procedures at all times to ensure that customers have the necessary information.
This maximizes customer satisfaction!
Easily send reminders, emails, and text messages from within the platform for seamless communication.
Reduce your training costs by reducing travel, venue, and instructor-led courses.
With uQualio all your customer support training is located in one place for easy accessibility.
This ensures seamless communication and training.
Make learning easy and inviting for your employees, with an easy-to-navigate platform that is actually fun to use.
Located globally? Not a problem. Add captions to the videos and switch the user interface settings to the language they feel comfortable with.
Engage employees by making gamification a part of your training. Use quiz, badges, and certifications to make learning fun.
Make it easy for your customer service employee training to be accessable anytime and anywhere. Log in from any device or browser and complete courses.
Customize the look and feel of your platform so it represents your brand, culture, and organizational identity.
You build the channel and the content that you want available to your users. Keep your training consistent across your organization, while making sure everyone is getting and understanding the same information.
With uQualio you can create courses and share them in one or multiple channels targeted at different users, whether they be customers, partners, or employees with different access rights.
Communicate in the platform. You can send bulk emails and text messages or communicate with users individually.
Track and measure your employees’ progress across the board with our customizable reporting tool. Get the information you need easily.
Lower your training costs by being able to eliminate travel, venues, and instructor-led courses. Bringing your training online allows employees to train at will and for courses to be updated when needed.
Help employees train online, on-demand, and at their own pace. Ensure maximum knowledge retention and understanding by implementing quizzes and tests.
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March 28, 2022
Our contribution to making video eLearning easy and affordable, has won several prizes.
Yet an other reason to use our award winning video eLearning platform for your next training project.
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Our platform is worth your while!